Frequenty Asked Questions

Frequently Asked Questions

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FAQs - General

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How far advance do I need to book a party

How do I book a party?

How do I contact you?

All I want is someone to come and twist balloons.  Can you do that?

Can you send a clown?

What do clowns do?

Will you travel?

When should I have the entertainment begin?

Which party option is right for me?

Should I tip the Entertainer?  

What is your payment policy?

Do I have to pay sales tax?  

What is your Cancellation Policy?


How far advance do I need to book a party?

While can be possible to book us for a party the same day, it is unlikely that we will be available.  We have booked events as far as six months in advance.  It is best to book us at least a month or two in advance.  Please keep in mind that we tend to be busier around large community events such as Auburn home football games and city festivals like the 4th of July.

 

How do I book a party?

You can start the process by sending us an This e-mail address is being protected from spambots. You need JavaScript enabled to view it , but the best way is to call us at 334-887-8029.  If you are not sure of the party you want, we will be happy to discus our party options and find one that is best for you.

 

How do I contact you?

You can call us at 334-887-8029, send us an email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 

All I want is someone to come and twist balloons.  Can you do that?

Yes! We will happily meet almost any entertainment request, no matter how elaborate or simple.  In addition to our party packages, we also offer entertainers at hourly rates.  Our hourly rates are based upon the size of your function.

 

Can you send a clown?

We offer a variety of costumed characters, including princesses, wizards, pirates, and, of course, clowns.

 

What do clowns do?
Clowns clown.  They are a comic character performed for the benefit of others. (From www.charliethejugglingclown.com/definition.htm)  They are not necessarily a Balloon Artist.  They act silly and play with people.  Please keep in mind that many children and adults are afraid of clowns.  We will happily send a clown to your event, but please be sure a clown is what you want.

 

Will you travel?

Of course.  We are based in Auburn, AL, but will happily go wherever we are needed.  Depending on the services booked and the distance involved, there will be an additional fee.

 

When should I have the entertainment begin?

It is best if you have the entertainer arrive at least 15 minutes after the listed start time for your party.

 

Which party option is right for me?

This depends on several factors, such as the age of the birthday child and the guests, the gender and age breakdown, and the size of the party.  We will be happy to direct you to the package that is best for you.

 

Should I tip the Entertainer? 

As in all service industries, Gratuities are gratefully received but not required nor factored in our pricing.  Tipping is our society's means of showing gratefulness for quality service and encouraging it for the future.

 

What is your payment policy?

We require a retainer of 50% of the total cost of the party or $50, whichever is greater in order to secure your date and time.  We require payment in full before the day of the party.  You may pay by credit card over the phone or you may mail payment to PO Box 663, Auburn, AL 36831.

 

Do I have to pay sales tax? 

Everything we provide will be brought to your party as a part of a service.  Since there is no sales tax on service in the state of Alabama, where we are based, you will not have to pay sales tax on our service.

 

What is your Cancellation Policy?

We will handle cancellations on a case by case basis. The retainer is non-refundable but can be transferred to another party or used as credit on one of our other services or bouquets.



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